Sales Tax Exemption

If you are exempt from sales tax, you will need to send your sales tax exemption document(s) to sales@crossbus.com.

Allow 24 hours for documents to be processed. Once processed, you will receive a confirmation email and will be able to purchase items from the online store without sales tax.

You MUST purchase using the SAME email address that submitted the documents and received the confirmation. Otherwise, you will not be recognized as tax exempt. If multiple emails will be used to make purchases, then each email address MUST submit the documents to sales@crossbus.com.

If the documents provided are out of date or otherwise contain errors, you will receive a request for corrections. Sales tax exemption CANNOT be applied until the documents have been fully processed and a confirmation provided.

While reasonable efforts will be taken to validate the information provided, YOU are responsible for the accuracy and legitimacy of information.